Effective Date: 24 August, 2025
At Pro Printer X, we are dedicated to delivering your orders quickly and safely. This Shipping Policy outlines how we process, ship, and deliver products purchased from our store.
1. Order Processing
- Orders are processed within 1–2 business days after payment is confirmed.
- Orders placed on weekends or holidays will be processed the next business day.
- You will receive an order confirmation email followed by a shipping confirmation with tracking details once your order is dispatched.
2. Shipping Options & Delivery Times
We offer multiple shipping options depending on your location:
- Standard Shipping: 5–10 business days
- Express Shipping: 2–5 business days
- International Shipping: 10–20 business days (varies by country)
Delivery times are estimates and may vary due to factors outside our control (e.g., customs delays, courier issues).
3. Shipping Costs
- Shipping charges are calculated at checkout based on your location and chosen shipping method.
- Free shipping may be available on select promotions or minimum order amounts.
4. Tracking Your Order
Once your order ships, you’ll receive a tracking number via email. You can track your package directly through the carrier’s website.
5. Shipping Restrictions
- We currently ship to most countries. If your location is not supported, you’ll be notified at checkout.
- We do not ship to P.O. boxes or restricted zones where carriers cannot deliver.
6. Delays & Issues
While we strive for on-time delivery, we are not responsible for delays caused by shipping carriers, weather conditions, customs, or other unforeseen factors.
If your order is significantly delayed or lost, please contact our support team, and we’ll work with the carrier to resolve the issue.
7. Damaged or Missing Items
If you receive a damaged package or missing item:
- Contact us within 7 days of delivery at 📧 support@proprinterx.xyz
- Provide your order number, photos of the package, and a description of the issue.
We’ll arrange a replacement or refund as per our Returns & Refunds Policy.
8. Contact Us
For questions about shipping, feel free to reach our customer support team:
📧 Email: support@proprinterx.xyz
Thank you for shopping with Pro Printer X. We aim to make your buying experience smooth, reliable, and stress-free.